Everything you need to know about ordering a bespoke cake from Thelwall Bakehouse.
Ordering
I'd recommend getting in touch as early as possible, particularly for weddings and peak periods like summer and Christmas. For birthday cakes I can often accommodate shorter notice - just drop me a message and I'll let you know my availability.
Get in touch via the contact page with your occasion, date, rough guest count, and any design ideas. I'll come back to you with a quote and we'll go from there.
Yes, a deposit is required to secure your date. Full details will be provided when I send your quote.
Minor changes can usually be accommodated up to a certain point before your event date. Get in touch as soon as possible if anything changes.
Design & Flavours
Yes - see the Flavours page for a full list. Each tier of a multi-tier cake can be a different flavour if you'd like.
Yes. I offer taster cupcakes so you can try flavours at home before committing. Available in boxes of 6 or 12. Get in touch to arrange.
Absolutely. Pinterest boards, photos, fabric swatches, invitation cards - anything that helps me understand your vision is welcome.
Yes, most flavours are available gluten-free and I offer vegan sponge and buttercream options. Please mention any dietary requirements when you enquire.
Delivery & Collection
Delivery is available for weddings and larger events. Get in touch to discuss your requirements and I'll confirm availability for your date and venue.
Most orders are collected from 66 Thelwall New Road, Warrington. I'll arrange a convenient collection time with you once your order is confirmed.
All cakes are boxed and ready for collection. For delivered cakes, I take care of transport and setup at your venue.
Pricing
Every cake is bespoke so pricing depends on size, tiers, flavour, and design complexity. Get in touch with your requirements and I'll provide a personalised quote.
Delivery charges depend on your venue location. This will be included in your quote.